The new Standard for Property Management
Personal, fast, competent.
Rarely have I experienced such a fast referral of highly competent electricians. Everyone should be like Ralph!
With the previous management, many important issues were left unresolved. Now things are finally moving forward – the way it should be!
"We have a large number of legacy issues in our new development. Together with our property manager, we prioritize them every month in an online jour fixe, and we are finally making good progress.
Rarely have I experienced such a fast referral of highly competent electricians. Everyone should be like Ralph!
With the previous management, many important issues were left unresolved. Now things are finally moving forward – the way it should be!
"We have a large number of legacy issues in our new development. Together with our property manager, we prioritize them every month in an online jour fixe, and we are finally making good progress.
6,000+
Units
200+
Properties
500+
Handymen
10,000+
Users
45+
Employees
100k+
Processed tickets
Certified experts on site
At Ralph, we focus on personal support:Our certified property managers are based directly in your city, available by phone, and on site several times a year. This ensures faster responses and a dedicated strategic contact who truly knows your property and helps you prioritize the important issues.
Personal AND digital
At Ralph, digital doesn’t mean impersonal – quite the opposite. Thanks to our efficient digital processes, our property managers have more time to focus on what really matters: your needs. This allows us to provide personal support that is more individual and direct than with traditional property management companies.
Reachable and Transparent
No more waiting and empty promises! While many property managers take days or even weeks to respond, we handle 80% of all inquiries within just 2 hours. We achieve this through digital processes and by having our accounting and back-office team in-house. In addition, we have in-house architects and legal experts.
WEG Berlin Prenzlauer Berg, 67 units
"In the past, I felt like no one really cared about my property. My statements often arrived late, and for document checks we had to sift through binders."
"At last, we have a dedicated contact person who truly knows their stuff. I now receive my statements on time every year, and I can conveniently view and check all invoices online at any time."
WEG Berlin Prenzlauer Berg, 67 units
"In the past, I felt like no one really cared about my property. My statements often arrived late, and for document checks we had to sift through binders."
"At last, we have a dedicated contact person who truly knows their stuff. I now receive my statements on time every year, and I can conveniently view and check all invoices online at any time."
WEG Hamburg HafenCity, 130 units
"An owner has not paid any service charges for years – however, the former management did not pursue the outstanding claims. The result: severe financial bottlenecks and additional special levies for all other owners."
"Ralph’s legal department took immediate action: foreclosure and rent garnishment were initiated. At last, the burden is no longer borne by the responsible owners – unnecessary additional payments are now a thing of the past."
WEG Hamburg HafenCity, 130 units
"An owner has not paid any service charges for years – however, the former management did not pursue the outstanding claims. The result: severe financial bottlenecks and additional special levies for all other owners."
"Ralph’s legal department took immediate action: foreclosure and rent garnishment were initiated. At last, the burden is no longer borne by the responsible owners – unnecessary additional payments are now a thing of the past."
Der Wechsel zu Ralph ist unkompliziert.
We would be happy to visit you on-site, walk through your property, and provide personal advice regarding a potential change of management.
Reasons to switch to Ralph
Flexible ETVs, immer hybrid
Nehmen Sie von überall aus an der Versammlung Ihrer WEG teil oder stimmen Sie innerhalb von Minuten online ab.
On time statements or money back
Our property managers are on site several times a year and work proactively for you – not the other way around. For major technical projects, our technicians work closely with engineering firms or external architects.
All-day phone availability, email responses within 24 hours
All owners have full access to all accounts and can – of course in compliance with data protection regulations – trace every transaction and review every invoice
All matters of your property at a glance
With Ralph, you always have full visibility into what your property manager is working on – whether legal, technical, or administrative matters. Through our portal, you have live access to everything we are working on.
All in one place
Through our portal, everything is in one place: not only do you have access to all relevant documents such as contracts and statements, but you also gain full insight into every transaction. Each invoice is fully transparent, and you can conveniently complete document checks digitally during the current year. This way, we ensure that your service charge statement is prepared much faster.
Ralph is everywhere in Germany
We are where you need us – whether in Berlin, Hamburg, Munich, or other cities. Our local teams know every neighborhood and the best craftsmen in the area. This ensures your property is always in the best hands – with personal service, local presence, and a strong network on the ground.
Ralph is everywhere in Germany
We are where you need us – whether in Berlin, Hamburg, Munich, or other cities. Our local teams know every neighborhood and the best craftsmen in the area. This ensures your property is always in the best hands – with personal service, local presence, and a strong network on the ground.
Frequently Asked Questions (FAQs)
regarding the change of Property Management
How can I switch to Ralph?
Switching to Ralph is straightforward. Thanks to the new law, you can cancel your existing contract at any time. Please fill out our short form, and one of our experts will contact you and answer any questions you may have about switching.
How does Ralph save your property money?
Ralph's management fee is about 20% cheaper than the competition. However, the majority of the savings for the condominium association come from Ralph's better framework agreements for insurance and utilities, and it can often obtain better terms for janitorial and cleaning services.
How do you manage to respond within 24 hours?
Many owners rarely seek support from their property management. When it matters, they expect help. Therefore, commitment and prompt responses are particularly important. We answer over 90% of inquiries within 24 hours, and 80% in less than two hours. Of course, complex issues take longer, but we explain why and prioritize together with the advisory board.
Is Ralph an app or a property management company?
Ralph is a property management company, not a software company. Each property has a certified, personal contact. We can be reached by phone and send letters. We no longer have a fax machine. We've also developed our own software to optimize our processes and maximize efficiency, freeing up our managers' resources.
How much does Ralph cost per month?
Ralph offers condominium management starting at approximately €26.99 per month per unit. However, the average asking price depends on the size of the property. The larger the property, the cheaper our service per unit.
To what extent is Ralph digital?
We've developed our own software to provide transparency: You can track every step of a transaction and trace every bank transaction. With state-of-the-art software and automation, we free up the property managers' time so they can spend more time with their clients. If you prefer to receive your documents by mail, we will send them by mail. Our owners' meetings are, of course, hybrid, meaning many owners still attend in person.
Does Ralph have a personal contact person?
Each property has a dedicated property manager. Although we document every step for each property, continuity is important. Your property manager is and remains your central contact and maintains an overview of all processes and priorities.
Switching to Ralph is hassle-free.
Book an initial introductory meeting or schedule a walk-through of your property.